Let's make it work.
I troubleshoot hardware, software, and networks and I use Python and AI to automate the repetitive parts so problems get solved faster. This is my personal site where I share my open‑source project.
TICKET · RESOLVED
Diagnosed, fixed, and closed out
Ahmed MC is an IT Support Specialist and Computer Science student with 2+ years of experience helping students, teachers, and staff resolve technical issues.
He ulitises Python and AI to automate repetitive, and boring daily tasks.
Ahmed MC
IT SUPPORT SPECIALIST
Credentials
Industry certifications in progress, and planned next.
CompTIA A+
CompTIA
Certified Cloud Practitioner
Amazon Web Services
Certified Solutions Architect – Associate
Amazon Web Services
Azure AI Engineer Associate
Microsoft
Certified Machine Learning
Amazon
Professional Machine Learning Engineer
Google Cloud
Multi-Course Certificates
Multi-course professional certificates, completed and underway.
IT Support Professional Certificate
Google · Coursera
AI Engineering Professional Certificate
IBM · Coursera
Python Development Professional Certificate
Microsoft · Coursera
Tools and technologies I am proficient in, and use almost every day.
I am building a few personal apps on my own time. I plan to make them public in January 2027, inshallah.
Open to New Opportunities
Always glad to connect with others working in IT Support, AI Engineering, and Cloud Computing.